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    Home » Quality Management » Level 3

    Level 3 - Defined


    The organization�s set of standard processes, which are the basis for level 3, are established and subject to some degree of improvement over time. These standard processes are used to establish consistency across the organization. Projects establish their defined processes by applying the organization�s set of standard processes, tailored, if necessary, within similarly standardized guidelines.

    The organization�s management establishes process objectives for the organization�s set of standard processes, and ensures that these objectives are appropriately addressed.

    A critical distinction between level 2 and level 3 is the scope of standards, process descriptions, and procedures. At level 2, the standards, process descriptions, and procedures may be quite different in each specific instance of the process (for example, on each particular project). At level 3, the standards, process descriptions, and procedures for a project are tailored from the organization�s set of standard processes to suit a particular project or organizational unit.



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