OneStopTesting - Quality Testing Jobs, eBooks, Articles, FAQs, Training Institutes, Testing Software, Testing downloads, testing news, testing tools, learn testing, manual testing, automated testing, load runner, winrunner, test director, silk test, STLC

Forum| Contact Us| Testimonials| Sitemap| Employee Referrals| News| Articles| Feedback| Enquiry
 
Testing Resources
 
  • Testing Articles
  • Testing Books
  • Testing Certification
  • Testing FAQs
  • Testing Downloads
  • Testing Interview Questions
  • Career In Software Testing
  • Testing Jobs
  • Testing Job Consultants
  • Testing News
  • Testing Training Institutes
  •  
    Fundamentals
     
  • Introduction
  • Designing Test Cases
  • Developing Test Cases
  • Writing Test Cases
  • Test Case Templates
  • Purpose
  • What Is a Good Test Case?
  • Test Specifications
  • UML
  • Scenario Testing
  • Test Script
  • Test Summary Report
  • Test Data
  • Defect Tracking
  •  
    Software testing
     
  • Testing Forum
  • Introduction
  • Testing Start Process
  • Testing Stop Process
  • Testing Strategy
  • Risk Analysis
  • Software Listings
  • Test Metrics
  • Release Life Cycle
  • Interoperability Testing
  • Extreme Programming
  • Cyclomatic Complexity
  • Equivalence Partitioning
  • Error Guessing
  • Boundary Value Analysis
  • Traceability Matrix
  •  
    SDLC Models
     
  • Introduction
  • Waterfall Model
  • Iterative Model
  • V-Model
  • Spiral Model
  • Big Bang Model
  • RAD Model
  • Prototyping Model
  •  
    Software Testing Types
     
  • Static Testing
  • Dynamic Testing
  • Blackbox Testing
  • Whitebox Testing
  • Unit Testing
  • Requirements Testing
  • Regression Testing
  • Error Handling Testing
  • Manual support Testing
  • Intersystem Testing
  • Control Testing
  • Parallel Testing
  • Volume Testing
  • Stress Testing
  • Performance Testing
  • Agile Testing
  • Localization Testing
  • Globalization Testing
  • Internationalization Testing
  •  
    Test Plan
     
  • Introduction
  • Test Plan Development
  • Test Plan Template
  • Regional Differences
  • Criticism
  • Hardware Development
  • IEEE 829-1998
  • Testing Without a TestPlan
  •  
    Code Coverage
     
  • Introduction
  • Measures
  • Working
  • Statement Coverage
  • Branch Coverage
  • Path Coverage
  • Coverage criteria
  • Code coverage in practice
  • Tools
  • Features
  •  
    Quality Management
     
  • Introduction
  • Components
  • Capability Maturity Model
  • CMMI
  • Six Sigma
  •  
    Project Management
     
  • Introduction
  • PM Activities
  • Project Control Variables
  • PM Methodology
  • PM Phases
  • PM Templates
  • Agile PM
  •  
    Automated Testing Tools
     
  • Quick Test Professional
  • WinRunner
  • LoadRunner
  • Test Director
  • Silk Test
  • Test Partner
  • Rational Robot
  •  
    Performance Testing Tools
     
  • Apache JMeter
  • Rational Performance Tester
  • LoadRunner
  • NeoLoad
  • WAPT
  • WebLOAD
  • Loadster
  • OpenSTA
  • LoadUI
  • Appvance
  • Loadstorm
  • LoadImpact
  • QEngine
  • Httperf
  • CloudTest
  •  
    Languages
     
  • Perl Testing
  • Python Testing
  • JUnit Testing
  • Unix Shell Scripting
  •  
    Automation Framework
     
  • Introduction
  • Keyword-driven Testing
  • Data-driven Testing
  •  
    Configuration Management
     
  • History
  • What is CM?
  • Meaning of CM
  • Graphically Representation
  • Traditional CM
  • CM Activities
  • Tools
  •  
    Articles
     
  • What Is Software Testing?
  • Effective Defect Reports
  • Software Security
  • Tracking Defects
  • Bug Report
  • Web Testing
  • Exploratory Testing
  • Good Test Case
  • Write a Test
  • Code Coverage
  • WinRunner vs. QuickTest
  • Web Testing Tools
  • Automated Testing
  • Testing Estimation Process
  • Quality Assurance
  • The Interview Guide
  • Upgrade Path Testing
  • Priority and Severity of Bug
  • Three Questions About Bug
  •    
     
    Home » Testing Articles » Manual Testing Articles » How to write a good bug report? Tips and Tricks

    How to write a good bug report? Tips and Tricks

    A D V E R T I S E M E N T


    Why good Bug report?
    If your bug report is effective, chances are higher that it will get fixed. So fixing a bug depends on how effectively you report it. Reporting a bug is nothing but a skill and I will tell you how to achieve this skill.

    "The point of writing problem report(bug report) is to get bugs fixed" � By Cem Kaner. If tester is not reporting bug correctly, programmer will most likely reject this bug stating as irreproducible. This can hurt testers moral and some time ego also. (I suggest do not keep any type of ego. Ego's like "I have reported bug correctly", "I can reproduce it", "Why he/she has rejected the bug?", "It's not my fault" etc etc..)

    What are the qualities of a good software bug report?
    Anyone can write a bug report. But not everyone can write a effective bug report. You should be able to distinguish between average bug report and a good bug report. How to distinguish a good or bad bug report? It's simple, apply following characteristics and techniques to report a bug.

    1) Having clearly specified bug number:
    Always assign a unique number to each bug report. This will help to identify the bug record. If you are using any automated bug-reporting tool then this unique number will be generated automatically each time you report the bug. Note the number and brief description of each bug you reported.

    2) Reproducible:
    If your bug is not reproducible it will never get fixed. You should clearly mention the steps to reproduce the bug. Do not assume or skip any reproducing step. Step by step described bug problem is easy to reproduce and fix.

    3) Be Specific:
    Do not write a essay about the problem. Be Specific and to the point. Try to summarize the problem in minimum words yet in effective way. Do not combine multiple problems even they seem to be similar. Write different reports for each problem.

    How to Report a Bug?

    Use following simple Bug report template:
    This is a simple bug report format. It may vary on the bug report tool you are using. If you are writing bug report manually then some fields need to specifically mention like Bug number which should be assigned manually.

    Reporter: Your name and email address.

    Product: In which product you found this bug.

    Version: The product version if any.

    Component: These are the major sub modules of the product.

    Platform: Mention the hardware platform where you found this bug. The various platforms like 'PC', 'MAC', 'HP', 'Sun' etc.

    Operating system: Mention all operating systems where you found the bug. Operating systems like Windows, Linux, Unix, SunOS, Mac OS. Mention the different OS versions also if applicable like Windows NT, Windows 2000, Windows XP etc.

    Priority:
    When bug should be fixed? Priority is generally set from P1 to P5. P1 as "fix the bug with highest priority" and P5 as " Fix when time permits".

    Severity:
    This describes the impact of the bug.
    Types of Severity:

    • Blocker: No further testing work can be done.
    • Critical: Application crash, Loss of data.
    • Major: Major loss of function.
    • Minor: minor loss of function.
    • Trivial: Some UI enhancements.
    • Enhancement: Request for new feature or some enhancement in existing one.
    • Status:
      When you are logging the bug in any bug tracking system then by default the bug status is 'New'.
      Later on bug goes through various stages like Fixed, Verified, Reopen, Won't Fix etc.
    • Assign To:
      If you know which developer is responsible for that particular module in which bug occurred, then you can specify email address of that developer. Else keep it blank this will assign bug to module owner or Manger will assign bug to developer. Possibly add the manager email address in CC list.

      URL:
      The page url on which bug occurred.



    More Manual Testing Articles



    discussionDiscussion Center
    Discuss
    Discuss

    Query

    Feedback
    Yahoo Groups
    Y! Group
    Sirfdosti Groups
    Sirfdosti
    Contact Us
    Contact

    Looking for Software Testing eBooks and Interview Questions? Join now and get it FREE!
     
    A D V E R T I S E M E N T
       
       

    Members Login


    Email ID:
    Password:


    Forgot Password
    New User
       
       
    Testing Interview Questions
  • General Testing
  • Automation Testing
  • Manual Testing
  • Software Development Life Cycle
  • Software Testing Life Cycle
  • Testing Models
  • Automated Testing Tools
  • Silk Test
  • Win Runner
  •    
       
    Testing Highlights

  • Software Testing Ebooks
  • Testing Jobs
  • Testing Frequently Asked Questions
  • Testing News
  • Testing Interview Questions
  • Testing Jobs
  • Testing Companies
  • Testing Job Consultants
  • ISTQB Certification Questions
  •    
       
    Interview Questions

  • WinRunner
  • LoadRunner
  • SilkTest
  • TestDirector
  • General Testing Questions
  •    
       
    Resources

  • Testing Forum
  • Downloads
  • E-Books
  • Testing Jobs
  • Testing Interview Questions
  • Testing Tools Questions
  • Testing Jobs
  • A-Z Knowledge
  •    
    Planning
    for
    Study ABROAD ?


    Study Abroad


    Vyom Network : Free SMS, GRE, GMAT, MBA | Online Exams | Freshers Jobs | Software Downloads | Programming & Source Codes | Free eBooks | Job Interview Questions | Free Tutorials | Jokes, Songs, Fun | Free Classifieds | Free Recipes | Bangalore Info | GATE Preparation | MBA Preparation | Free SAP Training
    Privacy Policy | Terms and Conditions
    Sitemap | Sitemap (XML)
    Job Interview Questions | Placement Papers | SMS Jokes | C++ Interview Questions | C Interview Questions | Web Hosting
    German | French | Portugese | Italian