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We'll work closely with you to define the types of users you want to include in testing, and formalize those requirements in a screening questionnaire. We then contract directly with a recruiting agency to secure the participants. The recruiters either work from customer lists that you provide, or leverage their own databases of people who have agreed to be contacted about participating in research. All our recruiters meet our rigorous quality assurance standards, ensuring that you get the right types of people for your study. In some circumstances, our clients prefer to recruit their own participants, particularly if we're testing internal applications where the end users are employees. In those cases, we can consult with you on screening criteria and help schedule the sessions. |
