| Job DescriptionPrimary Skills:- Testing Billing/Mediation, CRM and / or Online Media web / WAP portals in a Telco environment, UNIX and ScriptingRole Purpose:-Deliver testing services within the IT Shared Service centre (VSS INDIA) for the domains and / or countries in a Telecommunications environment ensuring platforms, services and components are tested to agreed milestones, cost and quality. Prepare test plans, test cases and test scripts as well as execute tests to the agreed standards, timelines and service levels. Ensure a common approach & standards are followed for testing. Capture lessons learnt and best practice to improve the test methodology and approach.The successful candidate will be able to demonstrate proven experience of delivering software testing solutions onshore and offshore in a multi-national global environment and is ideally ISTQB certified.Key Accountabilities:-Responsible for the production of detailed test plans, test cases and test scripts in the Billing, Online, Mediation, CRM or Middleware domains in a Telco environmentCreate detailed Functional (System, Integration and Regression) test plans, test cases and test scripts ensuring all requirements are included in scopeExecute the tests ensuring all results and defects are documented using the test methodologyResponsible for the production of all testing deliverables and execution of tests to agreed milestones and quality.Fulfils the role of Testing Co-ordinator for a development project, program of projects or service.Identifies risks associated with the testing and takes preventative action to ensure requirements, quality and timelines are achievedUses the agreed Test Tools and Environments to produce all test deliverables, results and defects.Identify and raise defects using the agreed methodology and toolsSupports the transition and delivery of new testing servicesLiaise with the Test Team Lead to ensure planning and test coverage are correctEnsures quality and accuracy of the test deliverables execution and results are maintained through to software release.Provide the daily / cycle test plans and activities, monitoring and reporting progress against the plan, providing guidance where required as well as taking any corrective action to ensure the agreed plan is achievedPrepare test plans and test scripts to test each software componentDemonstrate the business condition under test along with the expected results and any deviationsPrepare and maintain test plans for use on automated testing tools.Use the Test Tools to deliver the tested components, platforms and applications to meet the test plan.Deliver Functional an non-functional testing including System, Integration, Regression testing as well as data migrationExecute alternative testing approaches depending on the SDLC methodology (waterfall, agile)Produce all testing deliverables in conformance with industry standards.Recommend best practices for the test methodology and update lessons learn.Identifies improvements to the testing process and assists in their implementation.Ensure defects are identified, captured and resolved using the agreed the Defect Management processProvide input to resource plans to deliver the Test planPerforms knowledge transfer for delivering new Testing Services as part of the service transition planProvide input to the recruitment of additional resources to meet the agreed test roadmap in cooperation with the Test Team LeadResolve risks within the Test plan communicating to all appropriate stakeholders when plans, processes and / or schedules are not alignedCommunicate and escalate any risks / issues for resolution to the Test ManagerProduce estimates and provide feedback to the Test Team Lead for planning and scheduling purposes.Responsible for functional duties assigned by the Test Team lead.Provide feedback to the Test Team Lead and ensure the work is carried out in accordance with the agreed test methodology, milestones and service levels.Provide regular and ad-hoc status reports as requested by the Test Team LeadSalary: Not Disclosed by RecruiterIndustry: Telecom/ ISPFunctional Area: IT Software - QA & TestingRole Category: Testing EngineerRole: Testing EngineerKeyskills:ISTQBRegression TestingTest CasesTest ScriptsTest PlanningSoftware TestingAutomation TestingTest ManagementDefect ManagementSDLCJavaPL / SQLUNIXOracle SQLSQLXMLsHTMLDesired Profile2 to 6 years of experience in Test Management across the full SDLC in Telco Billing, Online and Mediation environments.Experience of testing Billing/Mediation, CRM and / or Online Media web / WAP portals in a Telco environmentExperience of testing Unix Software with Oracle databases, Web applications, IBM Message-Queues, Teradata applications and Tibco MiddlewareExperience in developing and maintaining test drivers/stubs in Java, PL/SQL, UNIX-Scripts and C/C++Experience in preparing, generating and extracting test data in XML und SQLExperience with Test Tools (HP-Mercury Quality Centre / IBM Rational Toolset / Functional Suite preferably / HO QC / TrackIT / LNOC)Experience in developing and maintaining scripts for the generation of project or release specific test reports in HP QC and EXCELStrong Technical Knowledge of Oracle SQL, SQL Queries and joins.Excellent on Unix for interpreting application logsGood understanding of XMLs and HTML tags. Preferably working with schemas.Knowledge of Database.Knowledge of activation process across network and billing systemGood understand of overall layout of CRM, BRM and Number Mgmt systemsHands on testing experience of different business scenario like New Registration, Change service and technology, Relocation and Port-in &Port out servicesKnowledge of different channel where order can be placed. E.g KBA, Physical Shop, Siebel, Online Service and Portal, IVRHands on experience on e2e Order Capturing through CRM system and Order Processing journeyHands on experience of functional testing using various Product Catalogue and ServicesGood understanding of various Telecom Product type, e2e life cycle of Products, Associated Pricing PlanKnowledge of Document Management SystemExperience on Test Data creation for various e2e scenarioWorking knowledge of e2e Order journey via online channel (Portal eg. Oracle ATG).Working knowledge order processing and order activation.Should have understanding on business customerShould know the flow of business customer order capture and OTS processingShould know the different work flow created for an orderKnowledge of telecom billing fundamentalExperience working within a matrix-style structure with international teams on-shore and off-shoreStrong technological background, with degree level qualification in Computer Science, Telecommunications or equivalentExperience of delivering testing using a variety of test methodologies (waterfall, agile etc.)Experience of Functional an non-functional testing including System, Integration, Regression testing as well as data migrationStrong QA and Testing industry knowledgeEducation/ Technical/ Functional Qualifications and/or Professional Certifications:Any graduation/post-graduation in Computer Science/Information Technology areaBehavioral/ Personality Specifications requiredExcellent interpersonal and communication skills on all technical management and levelsAbility to manage international teams.Ability to work in a challenging multi-cultural environmentInternational experience and experience of delivering within a matrix organizationConfidence and capability to travel to Europe intermittently, as requiredFluent in English.Making a personal differenceCommunicating for impactManaging in a changing environmentDelivering resultsPutting customers firstEducation:UG -Any Graduate - Any SpecializationPG - Any Postgraduate - Any SpecializationDoctorate - Doctorate Not RequiredCompany ProfileVodafone - The Leading GSM Operator in India.Contact DetailsRecruiter Name:HRContact Company:Vodafone India Limited |
